Domestic Shipping Policy
Shipment processing time
All orders are processed within 48 hours during working days (Monday till Friday) through Libanpost.
Shipping rates and delivery estimates are calculated at the checkout page.
Please not that you receive a shipment confirmation and tracking number.
Customs, duties, and taxes
Damages
Opera store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We deliver to your door wherever you are through DHL!
Opera Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Exhange & Refund Policy
We accept exchanges within 24 hours of delivery date. Please keep Please save all packaging material to return. Opera is not responsible for the returning fees.
Return policy does not cover promotional products.
Currently we don’t offer a refund facility